What do you need to bring with you to visit the resort?
Adults
- Passport
- Sanatorium-resort card*. Make sure it includes the results of the following diagnostic studies:
- clinical analysis of blood and urine
- electrocardiographic examination (ECG)
- x-ray examination of the chest (fluoroscopy)
- conclusion the gynecologist (for women)
- when the primary and concomitant diseases – the conclusion of relevant professionals
- Swimming pool: slates, hats, bathing suits.
* The Statute of limitations sanatorium card should not exceed 2 months.
Children
- Birth certificate (under 14 years) or a passport (from 14 years)
- Information about epidemiological welfare
- Medical policy
- Help from a dermatologist about the absence of contagious skin diseases
- Certificate (certificate) about vaccinations
- Sanatorium-resort card*. Make sure it includes the results of the following diagnostic studies:
- clinical analysis of blood and urine
- analysis on enterobiosis
- analysis on helminth eggs
- Swimming pool: slates, hats, bathing suits.
* The Statute of limitations sanatorium card should not exceed 2 months.
Pregnant women
- Passport
- Sanatorium-resort card*. Make sure it includes the results of the following diagnostic studies:
- clinical analysis of blood and urine
- electrocardiographic examination (ECG)
- conclusion the gynecologist
- when the primary and concomitant diseases – the conclusion of relevant professionals
- Exchange card
- Swimming pool: slates, hats, bathing suits.
* The Statute of limitations sanatorium card should not exceed 2 months.
Booking
When payment is made for the booking?
The payment must be made within 10 banking days from the date of invoice. It is advisable to make full payment prior to arrival, but may partially prepay the cost of the permit. In the case of a partial prepayment of the minimum size to 30%, the remaining amount can be paid upon arrival at the resort.
How can I make a prepayment?
You can pay the resort, pay the invoice in any Sberbank branch or any other Bank via ATM or cashier-operator (in this case charged the Commission of the Bank), through the service "Sberbank online" or similar services of other banks, as well as on the official website of the resort by clicking on the link provided in the booking confirmation.
What methods of payment at the resort there?
You can always pay by cash or Bank card payment systems VISA, Maestro and MasterCard.
What is the policy of cancellation?
In case of impossibility of arrival for a booked ticket, you must notify the sales team about the change of plans is not less than 7 days prior to arrival to avoid penalties.
General issues
How to get to the resort by public transport?
From the railway station Essentuki:
- walk (13-15 minutes)
- by route taxi №16 to the stop "Sanatorium Shakhter". From the stop to descend in the direction of the Mud to the main entrance (3 minutes)
- by route taxi №9 to the stop "Mud baths", from the stop walk to the sanatorium "Shakhter" (5-7 minutes)
From Mineralnye Vody airport:
- from the airport to the railway station of Mineral Water taxi
- from the railway station of Mineral Water on the train to the railway station Essentuki. From the railway station Essentuki on foot (13-15 minutes) or by route taxi №16 to the stop Sanatorium "Shakhter-2". From the stop to descend in the direction of the Mud to the main entrance (3 minutes) or by route taxi №9 to the stop "Mud baths", from the stop walk to the sanatorium "Shakhter" (5-7 minutes)
From the bus station Essentuki:
- by route taxi №9 to the stop "Mud baths", from the stop walk to the sanatorium "Shakhter" (5-7 minutes)
- by route taxi №12, 7, 3 to railway station Essentuki, from the railway station on foot to the sanatorium "Shakhter" (12-15 minutes)
For the convenience of the Spa transfers: airport - resort - 600 RUB., W/d and bus station - health resort - 100 RUB.
What are the possibilities of Internet access?
Throughout and each room is available Wi - Fi network.
What equipment do the rooms have?
Each room has telephone, mini-bar. The rooms, ranging from the categories "Business" includes a Hairdryer and air conditioning. Kettles in the rooms are not supposed to fire safety measures, but for convenience, each floor has purifier with hot and cold water.
What you need for the pool?
For the swimming pool and the resort must have a doctor's note (which can be obtained in the emergency room), flip-flops and a shower cap (the cap can also be purchased at the resort).
What is there for children?
On the territory of the sanatorium there is a children Playground with various swings and slides. There is also a children's room with a teacher who spends every day with kids educational games and workshops. In addition, the restaurant has a separate children's room with its menu and buffet.
Possible pre-registration for medical procedures?
No, there is impossible, primarily because all procedures are appointed only after consulting a doctor.
What if I don't have sanatorium-resort card, and make it I do not have time?
To obtain maximum effect from treatment, we recommend you to bring a SANATORNO-Kurortnaya card. If this is not possible, take a medical history, the opinions of doctors and diagnostic tests, and the results of x-ray studies. The required initial tests can be rent at the resort. The result of the tests takes 2-3 days. Please note that these days the procedures are to be performed!
Is it possible to visit the resort with your Pets?
If You are not able to leave your pet at home, You can take it with you on a trip.
What to do with your Luggage before check-in and after check-out?
The resort has a special room for storage. If You have free time until check-in or after check-out, You can walk around the resort without worrying about the safety of things.
What are the entertainment options for vacationers?
Daily resort organized entertainment activities for adults and children. A program schedule can be found on the website under "Calendar of events".
